Frequently asked questions

Where do you ship?

GCC countries: Kuwait, Saudi Arabia, UAE, Qatar, Bahrain, Oman.

How long does delivery take?

Inside Kuwait: 2–4 working days. Other GCC: 3–7 working days.

Is shipping free?

Free on orders above 80 KWD. Standard rates apply below that threshold.

How long is the return window?

14 days from delivery, unworn pieces with original tags.

How do I start a return?

WhatsApp +965 6570 0848 or email hello@neospherium.com, we reply within hours.

Are returns free?

Inside Kuwait, yes. Other GCC, customer covers return shipping.

Where are size charts?

Each product page links to the brand-specific size chart.

I'm between sizes, what do you recommend?

Tittallon runs true to size; Fenggy runs slim. WhatsApp the studio for piece-specific guidance.

Do I need an account to order?

No. Guest checkout is supported.

Can I save favorites?

Yes, sign in to keep them across sessions.

What currencies do you accept?

KWD by default. SAR, AED, QAR, BHD, OMR available via the currency switcher.

Which cards?

Visa, Mastercard, KNET, and other regional methods at checkout.